Why work with us
- 10+ years of professional software engineering
- Real, robust engineering — not brittle no-code that breaks
- Built on the tools you already use
- Fixed scope, agreed up front — no surprise bills
Invoice & Payment Reminders
The work is finished. The money is still sitting with the customer.
Once the invoice goes out, remembering it becomes your job. So you either spend an evening working out who still owes you and writing texts you'd rather not send, or you let it ride and hope. This follows up on its own schedule, in a tone you'd be happy to put your name to, and stops the moment they pay.
Illustrative
6 days overdue
Amount$2,450
IssuedJun 26
DueJul 3 · net 7
Sound familiar?
- You start typing the "just checking in" text, delete it, and decide to leave it for now — this is a customer you'll be back out to see next season.
- You couldn't say who still owes you without opening the accounting software and reading down the list.
- Payroll is due Friday. The work is done, the invoice went out, and the cash is still on someone else's kitchen counter.
- You finally call, and they tell you they never got the invoice — so it goes out again and the waiting starts over.
The schedule
A follow-up plan, not a blast
The due date passing is the only trigger it needs. It lays out a schedule that gets firmer over time — a heads-up before it's due, a nudge after, a firmer reminder later — and a point where it stops and hands the invoice to you.
Illustrative
1
Friendly heads-upDay before due
2
Gentle nudge+3 days overdue
3
Firm reminder+10 days overdue
Flag for the owner+14 days, still unpaid
The tone
Each reminder gets firmer, never louder
Same customer, three different tones — warm, then friendly, then clearly professional. Every message carries a one-tap pay link, so settling up takes seconds instead of a phone call.
Illustrative
The result
They pay, and the chasing stops
The payment lands and the sequence ends there — no stray reminder to a customer who already paid last night. Days-to-pay drops, and you only hear about the invoices that actually needed a human.
Illustrative
$2,450 paid · Card — one-tap link
31 days→12 daysAvg days to get paid
See it run
A click-through of invoice & payment reminders on a made-up business, so you can see exactly what happens at each step before you commit to anything.
Illustrative
6 days overdue
Amount$2,450
IssuedJun 26
DueJul 3 · net 7
How we'd work together
Discovery call (free)
We map where your time and money are leaking to repetitive work, and find the highest-ROI place to start.
Build
We design and build the automation around your existing tools. Fixed scope, agreed up front.
Handoff or hands-off
You own and run it, or we maintain and improve it over time. Your call.
Questions
Won't automated chasing annoy good customers I want to keep?
It can, if it's set up badly — that's a real risk, so it's worth being straight about. The tone and the timing are yours to set, and the early messages are deliberately warm — a customer who's late isn't necessarily a customer who won't pay, and the follow-up shouldn't treat them like one. It stops the second they pay, and you can exclude any customer entirely. The honest limit is that an automation can't read a room: if you know a customer is going through something, pull them out and handle it yourself. That's a decision you keep.
Does this send people to collections?
No. It's follow-up, not debt collection, and it doesn't hand anything to a third party or threaten to. It's built to stop where a human conversation should start — the last step is a personal call from you, not a harder letter.
What if a customer replies to say the bill is wrong?
The sequence stops and the reply comes to you with the invoice attached. A dispute is a conversation, and it's not one an automation should be having on your behalf.
Do I have to change my accounting or invoicing software?
Usually not. It reads the invoices where they already live — QuickBooks, Xero, Jobber, ServiceTitan and the like — and sits alongside your setup rather than replacing it. If your tool doesn't expose what we need, we'll tell you that on the call rather than after you've paid for a build.
How long does it take to build?
It depends on how many stages of follow-up you want and what your invoicing tool lets us read. We scope it on the discovery call and agree it up front — real, robust engineering, and no surprise bills.