Why work with us
- 10+ years of professional software engineering
- Real, robust engineering — not brittle no-code that breaks
- Built on the tools you already use
- Fixed scope, agreed up front — no surprise bills
Job Scheduling & Dispatch
The schedule you rebuild by hand costs you drive time and the customer's patience
Calls land overnight, an emergency comes in before you've finished your coffee, and the board gets rearranged until it roughly works. Your techs drive further than they need to, and the customer gets an arrival window wide enough to swallow their morning. This sorts the pile against skills, zones, and the windows you've already promised, routes each van, and tells the customer when to expect someone.
Illustrative
Burst pipeDanika RuizMarcus T.
Closest certified tech, already routed through Maple Ridge — bumped to the front of his day.
Water heater installOwen CastilloPriya S.
Certified for installs, owns the Elm District zone, and the 10–12 window fits between her other two stops.
Sound familiar?
- You start the morning rearranging the whiteboard, because the calls that landed overnight don't fit the day you'd already worked out.
- Your vans cross paths on the highway, each heading for a job the other one just drove past.
- The customer rings the office to ask where the van is, and nobody can answer without phoning the tech to find out.
- A burst pipe comes in early and the rest of the day gets rebuilt around it by hand, while the phone keeps ringing.
The pile
Every job lands in one place — emergency included
Overnight calls, carry-overs, and whatever just broke all show up together, each already tagged with the skill it needs, where it is, and the window you promised. Nothing gets sorted by hand before the day can start.
Illustrative
Danika Ruiz Emergency
Burst pipe — active leakOwen CastilloStandard
Water heater installThe match
Each job finds the tech who actually fits
Skill, zone, and workload decide the assignment — the burst pipe bumps to the front, the install goes to the tech certified for it. You get the reasoning behind every match, not just a grid to double-check.
Illustrative
Burst pipeDanika RuizMarcus T.
Closest certified tech, already routed through Maple Ridge — bumped to the front of his day.
Water heater installOwen CastilloPriya S.
Certified for installs, owns the Elm District zone, and the 10–12 window fits between her other two stops.
The notice
The customer hears it from you first
The moment a route is set, the customer gets a text naming who's coming and when — read before the van is anywhere close. A tighter window is a morning they can plan around instead of one they lose.
Illustrative
- Delivered
- Read
Read. Danika knows help is on the way — before Marcus has even pulled up.
See it run
A click-through of job scheduling & dispatch on a made-up business, so you can see exactly what happens at each step before you commit to anything.
Illustrative
Burst pipeDanika RuizMarcus T.
Closest certified tech, already routed through Maple Ridge — bumped to the front of his day.
Water heater installOwen CastilloPriya S.
Certified for installs, owns the Elm District zone, and the 10–12 window fits between her other two stops.
How we'd work together
Discovery call (free)
We map where your time and money are leaking to repetitive work, and find the highest-ROI place to start.
Build
We design and build the automation around your existing tools. Fixed scope, agreed up front.
Handoff or hands-off
You own and run it, or we maintain and improve it over time. Your call.
Questions
My scheduling is judgement — I know which tech to send. Why would I hand that to software?
You wouldn't, and this doesn't ask you to. It applies the rules you give it — who's certified for what, who owns which zone, which customers want a particular tech — and it hands you the plan before anything goes out. You can override any assignment, and the override sticks. What comes off your plate is the routine reshuffling: the ordering, the batching, the redoing it when another call comes in. The judgement calls stay yours.
What happens when an emergency blows up the plan?
That's the case it's built for. The emergency goes to whoever's certified and closest, and the rest of the day reflows around it — the customers whose windows moved get told, rather than finding out when nobody shows up. You still decide what counts as an emergency. It works out what that means for the other stops.
Won't it route someone somewhere stupid?
Sometimes — a road it doesn't know is shut, a site where the access is round the back. Your techs can reorder their own stops, and the rule that caused it gets fixed. It's a plan you can argue with, not one you're stuck following.
Do my techs have to learn new software?
They get their stops on the phone they already carry. If you're running a field-service app, this works alongside it rather than replacing it. If you're not, the crew's side is a list and a confirm button.
How long does it take to build?
Longer than a text-back, because the work is in getting your rules right — zones, skills, what counts as urgent, who gets told what. Discovery first, then a build against your real schedule, then we run it beside your current process before anything depends on it.