Review Generation

Your best work is invisible to the person deciding whether to call you

Plenty of happy customers just get on with their day, and the review never gets written. The unhappy ones are often motivated enough to post without being asked. This asks everyone how it went, points the happy ones at Google, and routes the unhappy ones to you — while there's still a problem you can fix.

Illustrative
Posted to Google Live

"Booked in fast, the results speak for themselves, and the whole visit was easy start to finish. Already rebooked — highly recommend."

— Priya Nair

Sound familiar?

  • You know the job went well — the customer said so at the door — and the review never appeared.
  • You mean to ask while you're standing there, and you've forgotten by the time you're back in the van.
  • Your Google page is thin and stale, and the newest thing on it is a complaint.
  • You find out a customer was unhappy by reading about it on Google, long after you could have put it right.

The trigger

It starts the moment a visit wraps

No one has to remember to ask. However you already mark a job complete becomes the trigger — the request goes out on its own, every time.

Illustrative

Jenna Alvarez

HydraFacial · with Maya

Today 1:30 PM · visit complete

Done

The ask

A real question, in your voice — at the right moment

A short text asks how it went, in your words, not a link demanding stars. It reaches everyone, once they've had a chance to see the work.

Illustrative

Hi Jenna — how was your visit with Maya today? Mind sharing a quick word?

You · just now

Honestly one of the best facials I've had. Maya was great!

Jenna · replied 6 min later

The routing

Happy clients to Google, unhappy ones to you

An AI step reads what they actually wrote. Pleased customers get a one-tap review link with a draft in their own words; anyone unhappy reaches you first — while there's still time to make it right.

Illustrative
Positive→

Send a one-tap Google review link

Happy client — invite the public review while the visit is fresh.

See it run

A click-through of review generation on a made-up business, so you can see exactly what happens at each step before you commit to anything.

Illustrative
Posted to Google Live

"Booked in fast, the results speak for themselves, and the whole visit was easy start to finish. Already rebooked — highly recommend."

— Priya Nair

Try the interactive demo →

Why work with us

  • 10+ years of professional software engineering
  • Real, robust engineering — not brittle no-code that breaks
  • Built on the tools you already use
  • Fixed scope, agreed up front — no surprise bills

How we'd work together

Discovery call (free)

We map where your time and money are leaking to repetitive work, and find the highest-ROI place to start.

Build

We design and build the automation around your existing tools. Fixed scope, agreed up front.

Handoff or hands-off

You own and run it, or we maintain and improve it over time. Your call.

Questions

Isn't this filtering out the bad reviews? Doesn't Google ban that?

Google's rule is about selective solicitation — asking only the customers you expect to be happy, or discouraging the unhappy ones from posting. This does neither. Everyone who has a job done gets asked how it went, and nobody is blocked from Google: the review link is public, and an unhappy customer can post whatever they like, whenever they like. What changes is that they hear from you before they've decided what to write. If you'd rather the review link go to everyone regardless of the reply, say so on the call and that's how we'll build it — it's your call, not a hidden default.

Are you writing fake reviews for me?

No. The draft is assembled from what the customer actually told you, in their own words, and it lands in their hands before anything is posted. They can edit it, bin it and write their own, or write nothing at all. If they didn't say it, it doesn't go in the draft.

Won't my customers find being asked annoying?

It's a short text after the job, and it stops there — no chasing them afterwards. It reads as a question about the work rather than a demand for stars, and the ones who don't want to answer simply don't.

What if my scheduling software already does review requests?

A lot of them will blast a link at everyone who's had a job done. If that's working for you, keep it. The difference here is the reading step — noticing that a customer isn't happy and getting you involved instead of handing them a review form. If your existing tool does that, you don't need us to build it.

How does it know the job is finished?

It hooks into whatever you already use to close a job out — your scheduling tool, your invoicing, or something as simple as a text you send yourself. We find the trigger that fits how you already work rather than making you change how you work.

Curious what's automatable in your business?

Book a free automation consult →